Converting Customers: How to Write Product Descriptions that Sell

By Duncan Whitmore

Crafting high-converting product descriptions is both an art and a science. As an Internet marketer, you know that your product descriptions are not just about listing features. They're about weaving a narrative that resonates, persuades, and ultimately converts readers into buyers.

Research indicates that accurate and well-crafted product descriptions can increase conversion rates by up to 78%[1] - so it pays to get it right.

The challenge, though, isn’t just about how to write product descriptions that sell, but how to do so effectively in a digital era characterized by short attention spans.

Let's look into seven crucial tips that will help you write those compelling descriptions.

1. Know Your Audience Inside Out

The cornerstone of any effective marketing strategy is understanding who you're targeting. This knowledge informs not only the tone of your product descriptions but also what you choose to highlight.

Are your customers tech-savvy millennials who appreciate sleek, minimalistic design, or are they busy parents looking for functional, time-saving solutions?

Look carefully into demographics, but don't stop there. Look into psychographics—interests, lifestyles, and values—to speak directly to their needs and desires.

2. Focus on Benefits, Not Just Features

While features are an essential part of your product offerings—dimensions, materials, and technical specifications—benefits are they key to closing sales.

Customers want to know how a product will improve their lives. Will it save them time, make them more productive, or offer them luxury they haven't experienced before?

For instance, a feature might be that a jacket is waterproof, but the benefit you should emphasize is how it keeps someone dry during unexpected rain showers while commuting.

3. Use Storytelling to Create Emotional Connections

Human beings are naturally drawn to stories. They tap into emotions, creating connections that go beyond mere logic.

So use storytelling to bring your product to life. Instead of stating facts plainly, paint a picture. Describe scenarios where your product plays a crucial role—perhaps saving the day or elevating an ordinary moment into something special.

For example, don't just mention that a backpack is durable. Talk about how it withstands the demands of adventurous hikes or bustling city commutes, thus becoming a reliable companion on life's journeys.

4. Incorporate Sensory Words to Engage Customers

Engage the senses to create vivid, tangible experiences for your readers. Sensory words evoke the sensation of touching, tasting, smelling, seeing, or hearing something.

When describing a luxurious bath bomb, you could refer to the effervescent fizzing as it dissolves and the soothing aroma that envelops the space, transforming an ordinary bath into a spa-like retreat.

This approach makes your product come alive, inviting potential customers to imagine and desire the experiences they promise.

5. Lean on Social Proof to Build Trust

Social proof is a powerful aspect of any marketing strategy. Testimonials, reviews, and endorsements by credible sources can significantly sway consumer decisions.

Incorporate customer reviews that highlight particular aspects of your product within the description. Even better, include stories or quotes from real users.

This not only builds trust but also provides additional, authentic context that might resonate with a potential buyer’s hesitations or key interests.

Crafting High-Converting Product Descriptions

6. Optimize for SEO Without Sacrificing Readability

While your primary goal is to craft copy that converts, it’s also crucial to ensure your descriptions are visible to search engines. Strike a balance between incorporating keywords naturally within your text and maintaining readability.

Sprinkle in related phrases strategically within sentences, headings, and subheadings, and use bullet points or lists where appropriate for clarity. This ensures your content is both SEO-friendly and easy to digest.

7. Keep It Concise and Actionable

In an age of information overload, brevity is a virtue. Keep your descriptions clear and to the point to cater to skim readers who are looking for quick answers.

Focus on what truly matters—benefits, emotional impact, and key differentiators.

Further, use clear calls to action that guide the reader on the next steps, whether it’s to learn more, view similar products, or make a purchase.

Phrases like "discover the difference," "experience today," or "join thousands of satisfied customers" help create a sense of urgency and encourage immediate action.

Conclusion: The Art of Selling Through Words

Writing high-converting product descriptions is more than just a task—it's an opportunity to connect with your audience at a deeper level. Through a mix of understanding your audience, focusing on benefits, weaving in storytelling, and optimizing for SEO, you can create compelling narratives that not only inform but also entice and convert.

Remember that product descriptions should reflect your brand’s voice and values, reinforcing trust and sparking emotional connections with potential buyers. That’s how you write product descriptions that sell—by making your customers feel understood, valued, and eager to join in the story your products promise to deliver.

By following these seven tips, you'll be well on your way to mastering the skill of crafting product descriptions that not only resonate with your target audience but also drive sales effectively.

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Notes

[1] Source.

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